FAQs

Frequently Asked Questions

Are All Your Sarees Authentic?

Yes. Every Mou Prints saree is carefully sourced and curated to ensure premium quality, authentic craftsmanship, and exceptional finish.

Do The Colours Match The Website Images?

We strive to display colours as accurately as possible. However, slight variations may occur due to screen settings, lighting, and photography.

How Long Will It Take To Receive My Order?

We ensure every order is carefully packed and delivered with the utmost care.

Orders are processed within 1–3 working days & Delivered within 5–6 working days after dispatch.

Once your order has been dispatched, you'll receive a tracking link via email or SMS to monitor your shipment.

Do You Offer International Shipping?

Yes, it is delivered within 2 weeks, depending on the destination and customs clearance.

Can I Exchange Or Return My Order?

At Mou Prints, we take great care in ensuring every product meets our quality standards. If, however, you receive a product that you'd like to exchange, we're here to help.

How Can I Track My Order?

Once your order is shipped, you'll receive a tracking link via email or SMS to monitor your delivery.

What Payment Methods Do You Accept?

We accept all major debit and credit cards, UPI, net banking, and other secure online payment methods.

Can I Cancel My Order?

Orders can be cancelled only before they are dispatched.

Once an order has been dispatched from our warehouse, it cannot be cancelled.

How Can I Contact Customer Support?

You can reach us via email, phone, or WhatsApp. Our team is happy to assist you with any queries.